In setting up a business code of ethics there are a number of important factors to include in the code of ethics.
These factors should address a number of issues dealing with the organization's standards or expectations regarding:
The Business code of ethics and conduct should be an integral part of the company's policies and procedures portfolio.
Outlined under this section would be the organization's expectations regarding corporate as well as individual integrity. Honest, ethical behaviour should be the standard for all employees of the organization, the CEO, directors, executives, managers, and employees.
There are some areas that would require closer attention such as:
All employees of the organization should:
Substandard performance or conduct should not be tolerated.
Satisfied customers serve as an important indication of how successful an organization is. The company's policy should be to deal honestly and fairly with customers, suppliers, contractors, vendors, and other business associates.
Here the organization should address what is considered a "conflict of interest", and what steps should be taken to avoid actual or potential conflict situations.
We often hear companies say that their employees are their most important resource. How many companies actually show that their employees are really their most important resource, is a different story. All employees want to be treated fairly, with dignity and respect. They appreciate a work environment where they are valued and respected.
In just about every company, employees reflect a variety of cultural, economic, ethnic and religious backgrounds. They also represent all age groups, genders, race and orientations.
In honest, ethical organizations employees are respected and rewarded for their performance, regardless of their background. In these organizations, any kind of harassment is not tolerated, as workers are entitled to a safe working environment, free of verbal, physical, gender, or sexual harassment.
There are a growing number of companies that believe that it is important to serve the communities in which they are based. They often support community charitable causes. The benefit of supporting the local community is that it serves to enhance the company's public image in the eyes of that community.
The information on this page is intended to help you get started in creating a business code of ethics and conduct. However, there is a lot more detail that goes into preparing a code of ethics.
For more on ethics and conduct or assistance in setting up a customized business code of ethics for your organization contact us.